FAQ
General Questions
What makes Alchemé candles different from other candles?
Alchemé candles are crafted with a luxurious soy-coconut wax blend and infused with pure, ethically sourced essential oils. Unlike conventional candles, we focus on therapeutic benefits, clean burning, and eco-friendly materials to provide a wellness experience beyond aroma.
Are your candles made with natural ingredients?
Yes, we use natural and organic essential oils, a clean soy-coconut wax blend, and cotton wicks to ensure a safe and sustainable product.
Do your candles contain synthetic fragrances or chemicals?
Alchemé candles are not made with synthetic fragrances or dyes, relying solely on natural essential oils for their therapeutic and medicinal properties.
What is the burn time for Alchemé candles?
Burn times vary by size:
○ Travel Size: 20–25 hours
○ Regular Size: 60–70 hours
○ 3-Wick Candle: 75–85 hours
Product Details
What type of wax do you use in your candles?
We use a premium soy-coconut wax blend that burns cleanly and evenly, free from paraffin or harmful additives.
Are your candles vegan and cruelty-free?
Yes, all Alchemé candles are vegan, cruelty-free, and made without animal-derived ingredients.
What are the benefits of using essential oils in your candles?
Essential oils offer natural therapeutic benefits, such as reducing stress, improving focus, and enhancing relaxation, making Alchemé candles a holistic addition to your wellness routine.
What sizes of candles are available?
We offer three sizes:
○ Travel Size: Portable and perfect for gifting.
○ Regular Size: Ideal for daily use.
○ 3-Wick Candle: Designed for larger spaces or special occasions.
Do you offer seasonal or limited-edition candles?
Yes, we periodically release seasonal and limited-edition candles to celebrate special occasions and themes. Keep an eye on our website for updates!
Usage and Care
How do I care for my candle to ensure the best burn?
○ Trim the wick to 1/4 inch before each use.
○ Allow the candle to burn long enough to create an even melt pool to avoid tunneling.
○ Avoid burning for more than 4 hours at a time.
What should I do if my candle wick is too short or too long?
If the wick is too short, gently remove some wax around it. If it’s too long, trim it to 1/4 inch to ensure a clean burn.
Can I reuse or recycle the candle containers?
Yes, our containers are designed to be reused or recycled. Clean out any remaining wax and repurpose them for storage, planters, or décor.
Are your candles safe to use around pets and children?
While our candles use natural ingredients, we recommend keeping them out of reach of pets and children, and ensuring good ventilation when burning.
What should I do if my candle doesn’t burn evenly?
Allow the candle to burn until the entire surface melts to avoid tunneling. If tunneling occurs, wrap aluminum foil around the top to encourage an even melt pool.
Wholesale and Custom Orders
Do you offer wholesale pricing or partnerships?
Yes, we offer wholesale pricing for retailers. Please email info@alchemecandles.com for inquiries.
Can I create custom candles for special events or gifts?
Absolutely! We provide custom candle options for weddings, corporate events, and personalized gifts. Contact us to discuss your needs.
How can I start selling Alchemé candles in my store?
Email us at info@alchemecandles.com with your business details, and we’ll guide you through the wholesale process.
Sustainability
Are your candles eco-friendly?
Yes, we prioritize sustainability by using renewable soy-coconut wax, recyclable packaging, and natural ingredients.
What steps do you take to ensure sustainability?
Our candles are hand-poured in small batches to minimize waste. We use eco-friendly materials and support ethical sourcing practices.
Can I recycle the packaging?
Yes, all of our packaging is recyclable, and we encourage customers to repurpose or recycle it responsibly.
